Help is a reply away.

The full help library is being written. Until it lands here, the fastest answer is the direct line: hero@ultraultima.com — a person reads every message.

Already running HERO? Ask it directly — "why isn't X working?" is a valid question. It can read its own files and usually knows.

HERO + the AI. On the HERO — AI included plan there is nothing to connect: the AI comes with your subscription and your copy finds it automatically — no Claude account, no API keys. On a bring-your-own-Claude copy, HERO thinks under your own Claude subscription (from $20/mo, sold separately by Anthropic), and HERO's first launch walks you through connecting it in minutes. Names that sound alike, kept straight: your HERO key (from your purchase email — unlocks the app) and your Ultraultima account (this site — your email + the key as password until you set your own, handles updates and billing). Bring-your-own copies add a third: your Claude account (Anthropic — what that copy thinks with).